Sarah Owens is a 17+ year membership and marketing professional specializing in the museum, nonprofit, and performing arts sectors. A leader in her field, Sarah has spearheaded and managed membership and ticketing campaigns both as a full-time employee and as a consultant for renowned institutions, including the Fine Arts Museums of San Francisco, California Academy of Sciences, Cirque du Soleil, The San Francisco Ballet, The 7 Fingers Circus Collective, and more.
Sarah’s passion and curiosity for the museum and performing arts fields drives her ongoing education and keen interest in membership best practices, which she readily shares with clients and the membership community at large. As a former chair of the Bay Area Membership Manager Association and frequent public speaker in museum and membership conferences and forums, her finger is on the pulse of membership and marketing trends, new technologies, and the impacts of COVID-19 on the current fundraising, ticketing, and membership landscapes.
Sarah is well-versed in the behind-the-scenes work needed to create and run a successful membership program, most recently as the leader of San Francisco’s Exploratorium membership program, where she created the highly-successful and innovative After Dark membership program, and acted as a member of an institution-wide Salesforce CRM implementation and adoption team. Sarah excels in marketing and communications for membership programs, bringing expertise in copywriting, digital marketing, social media, customer lifecycle planning, and direct mail strategy to institutions across the country.
When not pushing for her clients’ wild successes, Sarah is having fun adjusting to her new home in Madison, Wisconsin, where she is learning how to survive winters and plant vegetable gardens with her husband, Sean, and cat, Goose.